Reference

Legal terms before you open i8i

Roulette, Deal or No Deal, Football Strike and Kabaddi Crash all sit behind one account contract, so our legal page explains the rules before you enter the lobby.

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i8i Legal terms before you open i8i
CONTACT ROUTES

Reach us for legal account queries

If a legal term, privacy setting or wallet record needs attention, contact us before you continue using the account.

Legal email Write to support with the subject line Legal Query and include your registered mobile number. We use that route for terms questions, privacy requests, account status checks and document follow-up.
Chat escalation Use live chat when you need a faster pointer to the right legal contact path. Our chat team can tag your case, but formal account changes may still need email confirmation.
Document requests When you ask for account records, mention the date range, wallet method and concern clearly. We may redact security-sensitive material before sharing copies to protect your account and other parties.
DATA HANDLING

How your legal data requests work

Legal handling is tied to the way your account actually operates. We keep records that help verify identity, match UPI, Paytm or PhonePe activity, secure logins, investigate disputes and meet lawful retention…

Account identity

We may collect your name, mobile number, email, date of birth declaration and identity documents where checks are required. These records help us confirm that account access matches legal and security requirements.

Wallet records

UPI, Paytm and PhonePe references may be stored with timestamps, amounts, status codes and account identifiers. These logs help resolve failed transfers, withdrawal checks, duplicate credits and legal requests.

Cookie controls

Cookies support login sessions, language choices, device recognition and fraud checks. You can adjust browser settings, though some account functions may not work correctly if required session cookies are blocked.

Security access

We track login events, device signals and password changes so unusual access can be checked. If you believe your account was accessed without consent, contact us quickly with the time and device details.

Retention periods

Some data is kept after account closure where transaction, dispute, tax, fraud or legal duties require it. When retention is no longer needed, we delete or anonymise records according to internal controls.

Change requests

You can ask to correct profile data, update contact details or request a copy of account records. We verify identity first so legal requests are not used to access another account.

Legal questions before you join

These answers explain the legal points we are asked about most before an account is opened or updated. They cover eligibility, account records, privacy choices, cookies, wallet checks and how to contact us. If your question depends on your city or state, check local law before you continue.

Access depends on local law and is available where local law permits. You are responsible for checking whether online casino-style games, sportsbook markets and account wallet activity are lawful in your location.

The account terms apply to registration, login security, game participation, wallet activity, promotions, withdrawals, communication and dispute handling. By continuing to use the account, you accept the current legal terms.

Identity checks help confirm that the account belongs to you, support withdrawal verification and reduce misuse. We may request documents before processing sensitive account changes or sharing account records.

Wallet records may be matched with account details, timestamps, amounts and transaction status. We use them to resolve payment disputes, confirm withdrawals, investigate duplicate entries and meet lawful record needs.

You can request correction, access or deletion by contacting support with your registered details. Some records may be kept if transaction, security, dispute or legal duties require retention.

We may pause access, request documents, cancel affected entries or close the account where our terms are breached. Any action depends on the records available and the legal position that applies.

Send your concern through support with Legal Query in the subject line, plus your registered mobile number and email. Avoid sharing passwords, full bank credentials or unrelated personal documents.

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